Shipping policy
🚚 Shipping Policy
Last updated: July 14, 2025
Thank you for shopping with Adkem! Below you'll find important details about our shipping times, processing, and international orders.
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📦 Processing Time
Orders are typically processed within 1–3 business days.
Once shipped, you will receive a confirmation email with tracking information (if available).
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🌍 Shipping Times
Shipping times depend on your location and supplier. Below are general estimates:
Region Estimated Delivery Time
Germany 5–10 business days
Europe (EU) 7–15 business days
USA/Canada 7-15 business days
Other Regions 7-15 business days
Please note: Shipping times may vary due to customs delays, holidays, or supplier availability.
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📬 Tracking
Some products include a tracking number, depending on the supplier. If available, you'll receive it via email after your order ships.
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💸 Shipping Costs
Shipping costs are calculated at checkout (some items may offer free shipping).
If your order includes multiple items, they may be shipped separately.
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🌐 International Shipping
We ship to most countries worldwide. However, you are responsible for any customs fees, duties, or taxes charged by your country.
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❌ Incorrect Addresses
Please ensure your shipping address is correct. We are not responsible for lost or undelivered orders due to address errors.
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📦 Missing or Delayed Orders
If your order hasn’t arrived within 30 days, please contact us at adkem2024@gmail.com and we’ll investigate the issue.
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📥 Contact
If you have any questions about your order or shipping times, reach out to us at:
📧 adkem2024@gmail.com